Responsible Gaming
Gaming Should Be Entertainment
At Wood N Chimney, we believe that online pokies and casino gaming should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Always gamble with money you can afford to lose, and never view it as an investment or income source.
We are committed to promoting responsible gaming practices and supporting the wellbeing of our players in Australia.
Age Verification
By accessing woodnchimney.com.au, you confirm that you are:
- At least 18 years of age (or the legal gambling age in your Australian state/territory)
- Not prohibited by law from gambling in your jurisdiction
- Accessing this site for entertainment purposes only
If you are under the legal gambling age, please exit this website immediately. Gambling is strictly prohibited for minors.
Warning Signs of Problem Gambling
If you experience any of the following, you may have a gambling problem. Please seek help:
- Chasing Losses: Trying to win back money you've lost by gambling more
- Hiding Gambling: Concealing the extent of your gambling from family or friends
- Loss of Control: Unable to stop or reduce your gambling despite wanting to
- Neglecting Responsibilities: Prioritising gambling over work, study, or family obligations
- Financial Strain: Using money needed for bills, rent, or essentials for gambling
- Increasing Bets: Needing to gamble with larger amounts to achieve the same excitement
- Mood Changes: Becoming irritable or anxious when unable to gamble
- Relationship Problems: Gambling causing conflict with loved ones
- Borrowing to Gamble: Taking loans or using credit to fund gambling
- Escape Through Gambling: Using gambling to cope with stress, anxiety, or depression
Self-Help Tools & Limits
Wood N Chimney provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're prepared to lose during a gaming session
- Reality Checks: Receive regular notifications during play to remind you how long you've been gaming and how much you've spent
- Session Time Limits: Automatically log you out after a set period of play
- Self-Exclusion: Temporarily or permanently exclude yourself from your account to take a break from gambling
To access these tools, log into your account or contact our support team. We encourage you to use these features proactively.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these trusted organisations:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au
Free, confidential counselling and support service for problem gamblers across Australia. Available 24/7. - Lifeline Australia: 13 11 14 (24/7)
General crisis support and counselling service - Beyond Blue: 1300 224 636 (24/7)
Support for mental health and depression related to gambling
International Support
- United Kingdom - GamCare: www.gamcare.org.uk
- United Kingdom - GamStop: www.gamstop.co.uk
- Canada - Responsible Gambling Council: www.responsiblegambling.org
- United States - National Council on Problem Gambling: www.ncpgambling.org
Seek Help Now
If you believe you have a gambling problem, please don't wait to seek support. Problem gambling is treatable, and recovery is possible with the right help.
Contact Gambling Help Online today: www.gamblinghelponline.org.au or call 1800 858 858 (free and confidential)
Your wellbeing is our priority. We're here to support responsible gaming at woodnchimney.com.au.